Help & Support
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How to buy & trade
Post Trade, Contact Seller, My Trades
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Posting & review guidelines
What you can and can't post on Vikreya
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Contact Support
We usually respond within one business day.
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Log in to submit a ticket
You'll need an account to submit and track support tickets.
Help Guides
Step-by-step walkthroughs for every part of Vikreya.
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Sign up
- Sign up with Vikreya is free. We offer two account types: Personal and Business.
- Personal users can use all features for free, except Business Services (Services is for businesses only).
- Business users can use all features for free as well; Business Services subscriptions are available for a nominal fee.
- All data is secured with an SSL certificate, and we never share your data with third parties.
Login
- We always use email address + password as credentials.
- Any password-reset request triggers an email alert, so your credentials stay secure.
- Login is rate-limited after multiple failed attempts to prevent brute-force access.
- You can update your profile and password from the My Profile page.
My Profile
- Your registration details are saved in My Profile, where you can update them and change your password.
- My Profile is only accessible while signed in.
Account history & security
- Your login and device history is saved on the security page.
- You can see the devices and locations where logins succeeded.
- You can sign out from any device if you notice unknown or suspicious activity.
- You can also log out of all devices at once when needed.
Forgot password
- Use Forgot Password from the login screen to reset your password.
- A reset link is sent to your registered email address.
Frequently Asked Questions
How is Vikreya different from other online marketplaces?
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What is Vikreya?
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What are Vikreya Smart Deals?
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Is Vikreya free to use?
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How do I post a trade?
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How do I contact a seller?
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How do I post a business service?
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What payment methods do you accept?
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How do subscriptions and renewals work?
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How do I reset my password?
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